Return & Exchange Policy

At RK Essence Fragrances, we strive to provide a satisfying shopping experience. Our Return & Refund Policy is designed to ensure your peace of mind.If you receive a package from us and it is unopened and in its original condition, we accept returns and offer refunds within a specified time frame. Please note that we cannot accept returns or process refunds for opened or used products due to the nature of our fragrance items.To initiate a return and refund request, please contact our customer support team within the designated time period stated in our policy. They will guide you through the necessary steps and provide you with the required information for the return process.

 

Upon receiving the unopened package in its original condition, we will process your refund within a reasonable time frame. The refund will be issued using the original payment method used during the purchase.

Please review our detailed Return & Refund Policy on our website for more specific information regarding the process, time frame, and any additional requirements.We appreciate your understanding of our policy, as it allows us to maintain the quality and integrity of our products. Should you have any further questions or concerns, please do not hesitate to reach out to our customer support team, who will be happy to assist you.